Back to Unicar Auto Body
architecture and urban design
The Pacific Mutual Building
523 West South Street, Suite 1200
Los Angeles, CA 90014
Tel: 213.943.4680
Fax: 213.943.4681

Via: Mail

29 December 2005


Mr. Harry Kazarian
Unicar Auto Body
1685 East Walnut Street
Pasadena, CA 91106

Re: Estimate ID 10509
1987 Volvo 240 GL

Dear Mr. Kazarian;

Thank you for mediating a very awkward situation yesterday between Jason Money, my son Ryan and myself. I am very appreciative of your time during a very busy holiday season. This was a valuable learning experience for Ryan.

I have enclosed a check as retainer for your work based on the estimate. I understand that there may be additional costs based on work we discussed. I leave to your discretion.

Thank you again and a Happy New Your to you and your family.

God Bless;

Steven M., AIA


cc: file

November 8, 2003


Mr. Jack Kazarian
Unicar Auto Body
1700 East Walnut St.
Pasadena, CA 91106

Dear Jack,

I apologize for the lateness of this letter. As you know, I was out of town most of the month of September and a month has already gone by since I returned from Spain.

I just wanted to put in writing what an outstanding job you did on my Subaru. It looks just like new and runs as if nothing ever happened.

You could really serve as a model for quality and customer service. I really appreciated your attention to every detail... that everything should be exactly right, whether it be the exterior of the vehicle or the mechanical aspects of the job.

I will recommend your shop to anyone who finds them self in the unfortunate situation of being in an accident.

Wishing you every continued success.

Michael A signature

Michael A

PS: I did have the remote keyless entry checked again when I look the car in for routine service last week and apparently it is not supposed to chirp when you lock the car, as I thought it had????????????

cc: 21st Century Insurance